NOC Engineer

Company: VirtualVocations
Location: Oklahoma City
Posted on: September 20, 2024

Job Description:

A company is looking for a NOC Engineer to monitor and maintain the operational integrity of its services.

Key Responsibilities

Monitor system events/alerts and incident reports to ensure maximum service uptime
Serve as a first-level escalation point for system-generated events/alerts and user-generated incidents
Own the incident lifecycle management process and coordinate escalations to appropriate personnel

Required Qualifications

Extensive hands-on experience managing high-pressure incidents
Deep infrastructure understanding, including multi-cloud setup
Proficiency in enterprise monitoring tools (Grafana, Splunk, Jira)
Experience with Jira & ServiceNow on report building and ITSM workflows
Hands-on experience with scripting and programming languages (Python, Bash, etc.)

Keywords: VirtualVocations, Midwest City , NOC Engineer, Engineering , Oklahoma City, Oklahoma

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