Store 42 General Manager Edmond OK
Company: Ace Hardware Corporation
Location: Edmond
Posted on: October 15, 2024
Job Description:
Store 42 General Manager Edmond OKLocation: Store 42 - Edmond,
OKTime Type: Full timePosted On: 2 Days AgoJob Requisition ID:
REQ-24939About Ace Retail HoldingsAce Retail Holdings (ARH), the
division of Ace Hardware Corporation that owns and operates the
Great Lakes and Westlake Ace Hardware chains, is one of the largest
hardware retailers in the United States. ARH has been in operation
for over a century and operates over 220 neighborhood stores
located throughout the United States. Great people make ARH stand
out in our industry, and we are looking for individuals who strive
for personal and professional growth, and who want to work with a
company dedicated to serving our customers and communities.Core
Values:
- Service
- Passion
- Respect
- Integrity
- Teamwork
- ExcellenceGeneral SummaryThe General Manager is responsible for
ensuring superior customer service in their store. They must
develop associates at all levels, drive sales and profitability,
and maintain effective expense and payroll budget management. They
will also ensure compliance with effective inventory management and
merchandising practices and all Westlake policies and
procedures.Essential Duties and ResponsibilitiesCustomer Service
- Provide positive representation of Westlake Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank
customers when finished and when they are leaving the store.
- Provide a friendly, outgoing demeanor; work well with customers
as well as associates.
- Ensure all calls and pages are answered promptly, courteously
and effectively.
- Handle customer complaints. Work to resolve problems with the
customer and have Westlake's best interest taken into
consideration.
- Possess excellent product knowledge and knowledge of store
layout and location of products.Store Operations
- Ensure a positive, professional and safe work environment for
all associates.
- Supervise the "general operations" of the entire store.
- Responsible for ordering and maintaining desirable product
inventory levels to ensure store profitability in compliance with
corporate objectives.
- Ensure compliance with all practices, policies and procedures
necessary to manage inventory shrink. Monitor shrink numbers and
take corrective actions.
- Manage and direct preventative maintenance and repairs in order
to maximize and protect all physical assets (i.e. building,
fixtures and equipment).
- Ensure receiving, checking in, stocking of merchandise for the
store is being done completely.
- Responsible for maintenance of back stock levels.
- Oversee and assist with the daily maintenance, orderliness and
cleanliness of the sales floor, stock room and outdoor merchandise
areas.
- Provide assistance in the overall general maintenance of the
store.
- Ensure forklift operations and receiving is completed in a safe
and efficient way.
- Ensure weekly price changes are being completed.
- Ensure monthly cycle counts and negative on hand reports are
being completed.
- Ensure signage is current in the entire store.
- Provide a clean and orderly sales floor, including end caps and
ad goods merchandised.
- Ensure special orders and rain-checks are being completed
properly.
- Ensure ad signage and products are ready for the
customers.
- Perform all other duties as assigned.Store Support Operations
- Responsible for the P & L and other corresponding reports.
- Assist District Manager with the budget process for sales and
expenses.
- Manage payroll and other controllable expenses.
- Responsible for the implementation of Store Support
programs.
- Attend trade shows and seminars with company guidance.
- Responsible for successful Loss Prevention, Safety and Internal
Audits.
- Assist with special projects within the district as set forth
by the District Manager.Hiring and Training of Associates
- Conduct weekly management staff meetings.
- Ensure effective training and development of all
associates.
- Recruit prospective associates for possible management
positions throughout Westlake Ace Hardware.
- Manage and support the hiring, scheduling, reviewing, rewarding
and coaching of all store associates including management.
- Actively recruit and promote the advancement of Westlake
associates.Leadership
- Become an integral part of the community in which you live and
work through civic organizations and being community minded.
- Challenge all associates to think of ways to better merchandise
product, control expenses and increase sales.
- Lead by example; be approachable by all associates and
customers.Other Essential RequirementsAbility to exhibit and
incorporate our Core Values into daily decisions and interactions
with others:
- SERVICE - Amaze our customers, our associates and our
communities by delivering on our helpful promise.
- PASSION - Showing our love for the work we do, our customers,
and our associates.
- RESPECT - A humble appreciation that a diverse and inclusive
workplace makes us a stronger and better company and that every
person is unique and valued.
- INTEGRITY - An authentic commitment to moral and ethical
behavior.
- TEAMWORK - Together we can achieve extraordinary things.
- EXCELLENCE- A disciplined approach to achieve outstanding
results through continuous improvement.Minimum Skills, Requirements
and Qualifications
- High School or GED equivalent.
- Must have previous retail management experience. Hardware
experience preferred.
- Standing, walking, lifting (up to 25lbs) and
climbing.Compensation Details$60k to $75kEqual Opportunity
EmployerWestlake Ace Hardware is committed to a policy of promoting
equal employment opportunities. The company recognizes the
importance of diversity and leveraging the skills and talents of
all people to the mutual advantage of each individual and the
organization. The company is committed to the prevention of
employment discrimination related to race, religion, color, sex
(including sexual harassment), gender identity, national origin,
age, marital status, disability and military discharge, or any
other action covered by federal or state laws.
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Keywords: Ace Hardware Corporation, Midwest City , Store 42 General Manager Edmond OK, Executive , Edmond, Oklahoma
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